FAQ
Frequently Asked Questions (FAQ)
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What is XLNC UNLIMITED Inc.?XLNC UNLIMITED Inc. is a North Carolina–based company offering a wide range of high-quality products and reliable services, including apparel, home goods, electronics, tools, and junk removal solutions. One brand. Unlimited value.
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Where are you located?1515 Mockingbird Lane, Suite 420, Charlotte, NC 28209.
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Do you offer both products and services?Yes! We provide retail products AND professional services such as junk removal, hauling, and light labor.
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How do I place an order?Simply browse our categories, add items to your cart, and complete checkout through our secure payment system.
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Do I need an account to shop?No—guest checkout is available. However, creating an account lets you track orders and see purchase history.
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What payment methods do you accept?We accept major credit/debit cards, PayPal, and other secure online payment options (customize as needed).
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How long does shipping take?Most orders ship within 2–5 business days depending on product availability and location.
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Do you offer free shipping?Yes—free shipping is available on selected items or minimum order amounts (adjust based on your policy).
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How can I track my order?After your order ships, you’ll receive a confirmation email with a tracking number and link.
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Do you ship outside the U.S.?At this time, we primarily ship within the United States (adjust if needed).
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What is your return policy?We accept returns within 14–30 days of delivery, depending on the product category. Items must be unused and in original packaging.
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How do I request a return?Email us with your order number and reason for return. Our support team will provide instructions.
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How long do refunds take?Refunds are typically processed within 3–7 business days once the returned item is received and inspected.
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Are your products high quality?Yes. We carefully select every item to ensure durability, value, and customer satisfaction.